RN Care Coordinator Team Lead
2 weeks ago
The RN Team Leader assumes a key role in collaborating with a clinician partner to facilitate the timely, appropriate, and safe transition of patients from hospital, emergency departments, home health/hospice, and outpatient clinics to other care settings across the continuum.
Key Responsibilities:- Practices and demonstrates clinical and leadership skills to foster a high-functioning self-directed team.
- Evaluates and prioritizes staffing needs while collaborating with manager/department assistants.
- Collaborates, advocates, identifies scope, workflow, policy/procedure involvement, and handles member concerns.
- Mentors and coaches team members with issues and concerns related to patient care and workflow.
- Critical thinking and delegation of appropriate work.
- Demonstrates effective communication with patients, clinicians, interdepartmental, and intradepartmental staff.
- Participates in the hiring, training, and evaluating process.
- Facilitates orientation and training needs.
- Assists in the assessment and monitoring of clinical competencies of the team.
- Provides input into performance evaluations.
- Acts as a mentor and coach in assisting team members with training or educational needs.
- Demonstrates personal commitment to continuous learning and professional development.
- Coordinates communication flow within the team and other departments within KP and plan hospitals.
- Participates in communicating department issues locally and regionally.
- Facilitates information flow when emergency situations occur.
- Communicates work team issues to manager on a regular basis.
- Communicates team performance in meeting clinical and service targets.
- Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in an interdisciplinary approach.
- Demonstrated ability to work as part of a team and work as a constant patient advocate.
- Basic physical, psychosocial, functional assessment skills.
- Familiar with care processes and systems in settings internal and external to Kaiser Permanente.
- Familiar with and able to collaborate with Kaiser Permanente and community resources.
- Thorough knowledge of principles of teaching and delegation, physical assessment, and care planning.
- Appropriate utilization of acute hospital, long-term care, and home care resources.
- Able to develop concise and thorough documentation of patient clinical assessment and care needs.
- Highly effective problem-solving, written and verbal communication, organizational, and time management skills.
- Familiarity with and ability to use computers.
- Minimum three (3) years of Medical/Surgical, Critical Care, or NICU Nursing.
- Minimum three (3) years of recent experience in one or more of the following areas: Hospital Inpatient Discharge Planning, SNF Placement, Skilled nursing, LTAC, Acute Rehabilitation, Community Health, Home Health, and/or Utilization Management.
- Certified Case Management (CCM) is preferred upon hire/transfer.
- Knowledge of appropriate utilization of acute hospital and Kaiser Permanente internal resources.
- Knowledge of Medicare and Medicaid regulations related to eligibility requirements: hospital, nursing facilities, home health, hospice, and Durable Medical Equipment (DME).
- Demonstrated clinical judgment and customer-focused service skills.
- Knowledge of principles of patient teaching, disease prevention measures, and physical assessment as it relates to the needs of patients and the next level of care.
- Demonstrated ability to communicate and interact with physicians, nurses, patients, and families.
- Able to type 30 WPM with accuracy.
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