Aviation Customer Service Specialist

2 days ago


Denver, Colorado, United States Signature Aviation Full time

At Signature Aviation, we are seeking a highly skilled and dedicated Aviation Customer Service Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service to general aviation aircraft, crews, and passengers. As an LST, you will be responsible for a variety of duties that contribute towards safely providing requested services.

The ideal candidate will have a strong background in customer service, with excellent communication and interpersonal skills. They will be able to work effectively in a team environment, providing a welcoming atmosphere to customers and other guests. The successful candidate will also have the ability to operate and drive ground service equipment, such as fuel trucks, de-icing trucks, and ground power units.

The Aviation Customer Service Specialist will be responsible for:

  1. Providing exceptional customer service to general aviation aircraft, crews, and passengers
  2. Operating and driving ground service equipment, such as fuel trucks and de-icing trucks
  3. Performing a variety of tasks, including fueling, de-icing, and lavatory services
  4. Loading and unloading luggage and other cargo into/out of aircraft and from/into the FBO or other location
  5. Providing professional and friendly customer service while exhibiting a positive and helpful attitude
  6. Understanding and complying with all operational, safety, and customer service requirements
  7. Understanding and complying with all security protocols as dictated by Signature Aviation and the airport
  8. Creating accurate records pertaining to time worked and activities and services performed

The successful candidate will have:

  • A high school diploma or general education degree (GED)
  • A valid state driver's license. In some locations, a commercial driver's license (CDL) may be required
  • Ability to pass background checks, drug tests, and receive and maintain issuance of an airport security badge
  • Ability to successfully and timely complete Signature Aviation's training programs
  • Ability to pass a color vision test for purposes of inspecting aviation fuel

The salary for this position is approximately $22.00 to $25.00 per hour, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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