Customer Service Advisor

5 days ago


Washington, North Carolina, United States Timothy Sawyer - State Farm Agent Full time
Position Overview

We are seeking an ambitious and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will have the opportunity to establish strong relationships with customers, educate them about insurance options, and develop leads to drive business growth.

The ideal candidate will possess excellent communication skills, be people-oriented, detail-oriented, and proactive in problem-solving. Prior State Farm experience is required for this role, and you must be able to learn computer functions and work effectively in a team environment.

Benefits
  • Hourly pay plus commission/bonus
  • Group Life insurance
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • 4 day work week offered after 1 year of employment

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

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