Customer Service Representative
15 hours ago
Sherwin-Williams is a leading manufacturer of paints and coatings, committed to delivering high-quality products and exceptional customer service. As a Customer Service Representative - Paint Specialist, you will play a vital role in meeting the needs of our customers, providing expert advice on paint selection and application, and ensuring seamless sales transactions.
Key Responsibilities- Customer Engagement: Build trust relationships with wholesale and retail customers, determine their needs, and present suitable products and services.
- Sales Transactions: Process sales accurately and consistently with policies and procedures.
- Sales Goals: Achieve monthly, quarterly, and yearly sales targets.
- Inventory Management: Maintain precise work order files and formulas, ensure timely restocking of shelves, and optimize inventory levels.
- Product Knowledge: Remain up-to-date on product features, discuss available options, and suggest ways to improve sales.
- Age: At least 18 years old.
- Citizenship: Legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Language Skills: Fluent in English, Spanish required.
- Physical Abilities: Able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs frequently and up to 70 lbs occasionally.
Sherwin-Williams offers a competitive salary, range estimated $14.50 - $20.00 per hour based on experience, location, and performance. Additionally, you can expect a wide range of world-class benefits, including opportunities for growth and development, a supportive environment, and a commitment to diversity and inclusion.
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