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Wave Planning Supervisor

2 months ago

Garland, Utah, United States Lakeshore Learning Materials, LLC Full time
Job Title: Wave Planning Supervisor

We are seeking a highly skilled Wave Planning Supervisor to join our team at Lakeshore Learning Materials, LLC. As a key member of our distribution center operations, you will be responsible for allocating orders, releasing work to the floor, and ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times.

Key Responsibilities:
  • Create batches of orders (waves) and releases to the floor based on priority levels, order types, and ability to batch SKUs that are alike
  • Monitor released wave progress through the pick, QA, Post Pick, and Ship process, communicating with the respective functional Supervisor of any delays in processing
  • Ensure Replenishment and requirements are communicated and required action is taken in timely fashion
  • Ensure workload balance needs are reflected in the waves built and any load-balancing actions are communicated to the Supervisors in a proactive fashion
  • Research and resolve short allocation orders to resolution
  • Create dashboard management reports relating to wave cycle times, SLA performance, and backorders
  • Provide feedback to Supervisors on issues impacting outbound order flow
  • Investigate and resolve workflow issues
  • Receive and manage order routing changes and edits from the company's order desk and Customer Service
  • Force close waves when required and communicate proactively to the affected Supervisors
  • Monitor and respond to emails and phone calls in a timely manner
Requirements:
  • Ability to effectively communicate with all Managers and Supervisors
What We Offer:
  • Competitive compensation based on skills and experience, plus a bonus plan
  • Paid leave for new parents to support work/life balance and family bonding
  • Excellent medical/dental and vision coverage—EPO, PPO, and HSA
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits—choose what you like, ignore the rest
  • Generous employee discount
  • Casual work environment

We strive to create an intentionally diverse and inclusive community that is representative of the teachers, families, and children we serve. If you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.