Guest Experience Ambassador

4 weeks ago


Irvine, California, United States Residence Inn by Marriott Full time

Key Responsibilities:

As a Guest Experience Specialist at Residence Inn by Marriott, you will be responsible for providing exceptional customer service to our guests. This includes welcoming guests with a warm smile, assisting with check-in and check-out procedures, and responding promptly to guest inquiries and resolving any issues or complaints in a professional manner.

Additional Responsibilities:

Maintain a clean and organized lobby area, ensuring a welcoming atmosphere for guests.
Provide recommendations and assist guests with local attractions, dining options, and transportation arrangements.

What We Offer:

A dynamic and supportive work environment.
Opportunities for professional growth and development.

Requirements:

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and multitask effectively.
High school diploma or equivalent required.



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