IT Technical Support Professional
1 week ago
IT Technical Support Professional - Enhance Your IT Career with Morris Business Solutions
Solidify your footing in the dynamic realm of IT problem-solving by joining our Managed Services (MSP) team as an IT Technical Support Specialist. As a critical member, you will resolve technical issues for our clients and ensure their systems run efficiently.
About Our CompanyMorris Business Solutions is a family-owned business offering cutting-edge IT solutions across North and South Carolina, characterized by top-notch computers, robust cybersecurity, and more.
Key Responsibilities & Qualifications- Troubleshoot complex IT challenges via phone, email, or in-person support for our clients.
- Effectively manage multiple tasks, prioritizing support requests and maintaining organization.
- Dive into diverse IT issues spanning hardware to software domains.
- Highly Preferred Skills:
- A minimum of 2 years of IT experience (or a strong passion for learning and growth).
- IT-related degrees or certifications are advantageous.
- Experience with networks, firewalls, servers, Active Directory, VPN, SQL, and other relevant technologies.
- Bonus points for experience with MSP, Office 365, IP Phones, and other advanced tools.
- Possess the ability to work in the office five days a week.
- We offer a competitive salary and bonus structure to foster financial stability.
- A comprehensive benefits package includes health insurance, 401k with match, and paid time off to maintain a healthy work-life balance.
- Embark on an annual Presidents Club Trip to explore new destinations worldwide.
- Enjoy ongoing training and development opportunities to refine your tech skills.
- Join a supportive and fun team that feels like family.
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