Data Acquisition Specialist

1 week ago


Burlington, Massachusetts, United States Cedar Gate Technologies Inc Full time

About the Role:

We are seeking a highly skilled Data Acquisition Specialist to join our team at Cedar Gate Technologies Inc. This is an exciting opportunity to work in a dynamic environment where you will play a crucial role in supporting Account Managers and Implementation Managers.

As a Data Acquisition Specialist, you will be responsible for coordinating with clients and vendors to ensure prompt and accurate completion of all file requirement tasks. You will also be accountable for comprehending Cedar Gate product requirements, client data, and use cases, enabling you to effectively address incoming vendor inquiries.

Main Responsibilities:

  • Communicate and report file updates with the appropriate team members in a timely manner
  • Coordinate with the Implementation, Client Success, and Data teams to ensure vendor issues are communicated and resolved
  • Attend all required vendor meetings with Implementation and Client Success as needed
  • Document all vendor calls and activities in the Cedar Gate ticketing system
  • Handle legal document process for NDA, BAA, and other legal documents for all data vendors
  • Coordinate with data vendors to meet client data requirements
  • Create and Maintain Vendor Tracking Records in Salesforce
  • Understand and meet the timeline for the data acquisition required for implementation and production release
  • Escalate and communicate any data acquisition issues impacting the implementation and release
  • Assists with developing and implementing process improvement solutions related to vendor processes
  • Assists manager with vendor outreach, vendor tracking, file tracking, and ticket tracking
  • Address any issues related to the Vendor contracts and work with internal partners to resolve issues in a timely manner
  • Strive to meet or exceed service and operational goals established for the team
  • Demonstrate the highest level of client courtesy

Required Skills and Qualifications:

  • 3 years of professional experience providing Client Service Support
  • Ability to understand client's requirements and troubleshoot
  • Excellent organizational skills and practices
  • Outstanding written and verbal communication skills
  • Able to prioritize client requests and manage time efficiently
  • Bachelor of Business Administration or equivalent
  • Proficiency in Microsoft Office and Excel

Estimated Salary Range: $65,000 - $90,000 per year, depending on experience

About Us:

Cedar Gate Technologies Inc. is a leading provider of data management solutions to the healthcare industry. Our platform enables payers, providers, employers, and service administrators to excel at value-based care.

At Cedar Gate, you will have the opportunity to work with a talented team of professionals who are passionate about delivering innovative solutions to complex problems. We offer a collaborative and dynamic work environment, with opportunities for growth and development.



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