Public Service Ambassador

4 weeks ago


Milwaukee, Wisconsin, United States Block By Block Full time

Job Summary

Block By Block is seeking a Public Service Ambassador to join our team in Downtown Milwaukee. As a Public Service Ambassador, you will be responsible for engaging with visitors, providing hospitality, and addressing quality of life concerns.

Key Responsibilities

  • Engage with Visitors: Provide friendly greetings, directions, and information to visitors.
  • Address Quality of Life Concerns: Recognize and report safety or quality of life concerns to team leadership.
  • Provide Hospitality: Assist with special events and provide excellent customer service.
  • Stakeholder Relations: Visit district businesses to share information and make professional contacts.
  • Social Service Outreach and Referrals: Report instances of people in need of mental or physical health services.
  • Serving as a Deterrent: Patrol on foot and bike to deter unwanted activity.
  • Observe and Report: Watch for unwanted behaviors or criminal activity and report to Safety Ambassadors.
  • Address Unwanted Activities: Firmly and courteously request compliance from individuals violating low-level quality of life crimes.
  • Reporting: Provide written reports of broken infrastructure and graffiti.
  • Graffiti Removal: Remove graffiti and posters from public infrastructure.
  • Manual Litter Collection: Remove litter and debris from sidewalks.

Requirements

Must have a strong work ethic, outgoing personality, and a great eye for details. Must be able to work outdoors in all conditions and have the physical capacity to ride a bike or traverse continuously during an eight-hour shift.

Benefits

  • Insurance: Medical, dental, vision, short-term and long-term disability, life, and accidental death and dismemberment.
  • Paid Time Off: Vacation, sick time, and paid leave.
  • Other: 401K retirement savings plan.

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