Technical Support Specialist
3 days ago
As a Technical Support Specialist at Power3 Solutions and Partnering Companies, you will provide technical assistance to computer users, answering questions or resolving computer problems for clients in person, via telephone, or electronically. Your expertise will include assisting with the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Key Responsibilities
Provide technical support to clients via phone, email, or in-person
Troubleshoot and resolve computer problems
Assist with the installation and configuration of computer hardware and software
Provide training and guidance to clients on the use of computer systems and software
Collaborate with the support team to ensure timely and effective resolution of client issues
Requirements
5 years of experience in a technical support role
Strong knowledge of Linux or Windows operating systems
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits
Competitive salary range: $140,000 - $160,000
Comprehensive benefits package, including health care, 401K, and tuition assistance
Opportunities for professional growth and development
Equal Opportunity Employer
Power3 Solutions and Partnering Companies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.
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