Beauty Advisor

1 week ago


North Miami Beach, Florida, United States Charlotte Tilbury Limited Full time
About the Role

We are seeking a highly skilled and motivated Beauty Advisor to join our team at Charlotte Tilbury Limited. As an ambassador for our brand, you will be responsible for delivering exceptional customer service and driving sales to meet and exceed targets.

Key Responsibilities
  • Sales Performance
    • Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPIs) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
    • Communicate and manage agreed goals with the team
  • Customer Service
    • Manage customer queries through sound judgement and achieve positive outcomes
    • Build partnerships with the Account Executive and Area Trainer to ensure continuous training and development of the team
  • Store Operations
    • Ensure the counter is 'customer ready' from open to close of business
    • Maintain accurate stock files and implement visual merchandising, new launch displays, and collateral placement as directed by the marketing team
  • Team Management
    • Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings and a collaborative management style
    • Schedule team to optimize coverage according to customer flow
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be a team player with a strong focus on customer service and sales performance.

We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company.


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