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Inventory Support Specialist

2 months ago

Oak Park, Illinois, United States Hired In Michigan Employment Agency Full time
Job Overview

We are looking for a meticulous and customer-oriented Inventory Support Specialist to become a part of our dynamic team. This position is essential for overseeing inventory management and delivering outstanding customer service to facilitate seamless operations and enhance customer satisfaction.

Key Responsibilities:

  • Oversee and regulate inventory levels to maintain precise stock documentation.
  • Address customer inquiries concerning product availability and order progress.
  • Process and monitor customer orders, ensuring prompt delivery.
  • Collaborate with warehouse personnel to manage stock replenishment and rectify inventory discrepancies.
  • Keep accurate and current inventory records utilizing inventory management systems.
  • Resolve customer complaints and handle issues related to inventory and orders with professionalism.
  • Provide detailed product information and assist customers in making informed product selections.
  • Work alongside other departments to enhance inventory accuracy and boost customer satisfaction.

Qualifications:

  • Excellent communication and interpersonal abilities.
  • Detail-oriented with strong organizational capabilities.
  • Fundamental understanding of inventory management and customer service practices.
  • Ability to work autonomously as well as collaboratively within a team.
  • Proficient in inventory management software and basic computer applications.
  • Prior experience in customer service and inventory management is advantageous.
  • Capacity to multitask and effectively manage time.

Benefits:

  • Competitive compensation with performance-based incentives.
  • Comprehensive training and ongoing support.
  • Opportunities for professional advancement within the organization.
  • Supportive and collaborative workplace culture.
  • Health and wellness benefits.
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