Automotive Service Representative

1 month ago

Minneapolis, Minnesota, United States TGK Automotive Full time

Overview:

TGK Automotive Specialists is a locally-owned business dedicated to serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are committed to client satisfaction.

We have immediate openings for Sales and Service Advisors.

The Sales and Service Advisor is an essential team member as the face of the shop and the client's main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships, and provide a 5-star experience.

Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customers' concerns; inspect vehicle and refer to service history to accurately identify and verify customers' service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post-repair and declined services follow-up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns, and warranty parts for individual customers.

Requirements:

  • High School Diploma or equivalent.
  • Prior experience as a Service Advisor is helpful, but not required.
  • Professional appearance and proven ability to work in a process-driven environment.
  • Possess a valid driver's license, or obtain a valid driver's license within 30 days of hire date.
  • Ability to work a minimum of five days, Monday-Friday.

TGK Automotive Specialists provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

  • Automotive Mechanic

    1 month ago

    Minneapolis, Minnesota, United States Penske Automotive Full time

    Penske Automotive Job OpportunityWe are seeking a skilled Automotive Technician to join our team at Penske Automotive. As a key member of our team, you will be responsible for:Key Responsibilities:Conducting thorough vehicle inspections to identify required or recommended repairsAccurately diagnosing malfunctions and performing necessary repairsExamining...

  • Diesel Technician II

    1 month ago

    Minneapolis, Minnesota, United States Cox Automotive Mobility Fleet Services Full time

    Job Title: Diesel Technician IICox Automotive Mobility Fleet Services is seeking a highly skilled Diesel Technician II to join our team. As a Diesel Technician II, you will be responsible for performing certified DOT inspections, preventative maintenance inspections, and repairs on medium to heavy-duty vehicles.Key Responsibilities:Perform minor adjustments...

  • Automotive Service Consultant

    4 weeks ago

    Minneapolis, Minnesota, United States Lithia Motors Full time

    Job Summary:We are seeking a skilled Automotive Service Consultant to join our team at L0803 Coon Rapids Chrysler Dodge Jeep Ram. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Initiate automotive services and repairs by ascertaining vehicle performance problems and...

  • Automotive Service Technician

    1 month ago

    Minneapolis, Minnesota, United States Walser Full time

    Unlock Your Potential as a Semi-Skilled Technician at WalserAre you passionate about working with your hands and staying up-to-date with the latest automotive technologies? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our team as a Semi-Skilled Technician at Walser Automotive Group.About the RoleAs a...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, Minnesota, United States U-Haul Full time

    Customer Service Representative Job SummaryU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Americold Logistics Full time

    Job Title: Customer Service RepresentativeAt Americold Logistics, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, processing orders, and handling complaints in a...

  • Service Center Representative

    1 month ago

    Minneapolis, Minnesota, United States HealthPartners Full time

    Job Title: Service Center RepresentativeAt HealthPartners, we are seeking a highly skilled and compassionate Service Center Representative to join our team. As a key member of our orthopedic team, you will play a vital role in providing exceptional patient care and support.Job Summary:The Service Center Representative will be responsible for managing and...

  • Automotive Logistics Coordinator

    4 weeks ago

    Minneapolis, Minnesota, United States Motion Recruitment Full time

    About the JobMotion Recruitment is seeking an Automotive Logistics Coordinator to support their team in St. Louis Park, Minnesota. This is a 1 month W2 contract with a possibility to extend.In this role, you will be responsible for ensuring quality standards through washing vehicles and cleaning/preparing vehicles for delivery. You will also prepare,...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and...

  • Guest Services Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Armory Full time

    Job Summary:We are seeking a highly skilled Guest Services Representative to join our team at the Armory. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is safe, clean, and enjoyable.Responsibilities:Greet guests and scan tickets upon entry to the venueAnswer...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Ultimate Staffing Full time

    Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Ultimate Staffing. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.Key Responsibilities:Collaborate with sales teams to meet customer expectations.Provide...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Bachman's Full time

    Order Center RepresentativePart Time Position - starting at $16.50/hrSunday-Saturday, hours vary between 8-5pmBachman's is committed to creating a caring environment while inspiring a passion for bringing beauty to life. Bachman's Order Center is seeking an experienced Customer Service Representative to join their team. The ideal candidate will possess...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Ultimate Staffing Full time

    Job Summary: As a Customer Service Representative at Ultimate Staffing, you will serve as the primary point of contact between customers, retailers, and internal teams. Your key responsibilities will include preparing and tracking sales reports, forecasting future sales, and providing exceptional customer service.Key Responsibilities:Communicate effectively...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Hall Associates Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Hall Associates. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.Key Responsibilities:Respond to inbound calls from members regarding their benefits and provide accurate information.Utilize your...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Avis Budget Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and enjoyable experience.Key ResponsibilitiesAssist customers with rental and return processes on airport...

  • Financial Services Representative

    1 month ago

    Minneapolis, Minnesota, United States TRUSTONE FINANCIAL CREDIT UNION Full time

    Job SummaryWe are seeking a highly skilled and motivated Financial Services Representative to join our team at TruStone Financial Credit Union. As a Financial Services Representative, you will be responsible for providing exceptional customer service and sales of deposit products, loan products, and convenient services to our members.Key...

  • Customer Service Representative/Pizza Maker

    1 month ago

    Minneapolis, Minnesota, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Representative/Pizza MakerAbout Us: Domino's Pizza LLC is a leading pizza delivery company with a strong commitment to customer satisfaction.Job Description: We are seeking a Customer Service Representative/Pizza Maker to join our team. As a Customer Service Representative/Pizza Maker, you will be responsible for providing...

  • Financial Services Representative

    1 month ago

    Minneapolis, Minnesota, United States Midwest One Bank Full time

    Job SummaryMidWestOne Bank is seeking a highly motivated and results-driven Financial Services Representative to join our team. As a key member of our sales team, you will be responsible for selling financial products and services to clients through our Broker-Dealer, LPL Financial.Key ResponsibilitiesBuild and maintain relationships with clients to...

  • U-Haul Customer Service Representative Opportunity

    5 days ago

    Minneapolis, Minnesota, United States U-Haul Full time

    U-Haul Customer Service Representative Job OverviewWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at U-Haul. In this role, you will be responsible for providing exceptional service to customers, ensuring their needs are met, and exceeding their expectations.About the RoleThis is a dynamic and...

  • Customer Service Representative Fueler Washer

    1 month ago

    Minneapolis, Minnesota, United States Penske Full time

    Penske Job DescriptionJob SummaryAs a Customer Service Representative at Penske, you will handle incoming sales and customer service calls in a busy Corporate Sales Center. Your responsibilities will include explaining sales procedures, responding to inquiries, inputting customer information into the database, coordinating work with departments, and...