IT Support Specialist
4 hours ago
Continental is seeking a skilled IT Technician to provide essential software and hardware support to end-users at our Plymouth and Lakeville locations. The ideal candidate will be responsible for installing, maintaining, and troubleshooting hardware and software, ensuring the smooth operation of our IT systems.
Key Responsibilities:- Provide software and hardware support to end-users in both Plymouth and Lakeville locations.
- Install, maintain, and troubleshoot hardware including desktop and laptop PCs, printers, and associated network infrastructure.
- Install software upgrades throughout the facility.
- Schedule, monitor, and verify system backups.
- Maintain IT documentation.
- Be available for scheduled off-hour support, both on-site and remotely, including weekend shifts.
- Perform other tasks as assigned by the manager.
- High School Diploma or GED.
- Ability to speak, read, and write fluent English.
- Ability to work 2nd or 3rd shift hours, with overtime as needed.
- Experience in IT support, IT certification, or currently in IT secondary education program required.
- Knowledge of Microsoft Office suite applications.
- Knowledge of Microsoft operating systems.
- Legal authorization to work in the U.S. is required.
- 2-year degree in IT/Information Systems or equivalent experience preferred but not required.
- Basic certification in IT (e.g., A+/Network+) or Microsoft Certification preferred but not required.
- Ability to occasionally lift up to 25 pounds.
- Prolonged standing (up to 2 hours).
Continental is an equal employment opportunity employer and welcomes applications from diverse candidates. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process.
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