Restaurant Operations Manager
4 weeks ago
Restaurant Manager Job Summary
Central Taco LLC is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for protecting and delivering the Del Taco brand, growing sales while maximizing efficiency and profitability of the restaurant.
Key Responsibilities
- Lead and motivate a diverse team to achieve sales and profitability goals
- Recruit, hire, and retain high-quality restaurant employees
- Ensure all team members are certified and trained according to company standards
- Create a service-oriented culture and promote a fun and team-oriented work environment
- Evaluate employee performance and recommend salary increases and disciplinary actions
- Develop and grow team members and future managers
Delivering the Brand
- Execute Del Taco standards and processes 100% of the time
- Maintain the restaurant facility and customer areas
- Maintain all equipment to operational and safety standards
- Deliver quality products to Del Taco standards every time
- Adhere to cleaning schedules and standards
- Ensure employees are in proper uniform
- Ensure a consistent service experience
- Ensure POP and signage are present and in approved locations
Achieving Sales and Profitability
- Identify and communicate sales goals (daily, weekly, year-over-year)
- Ensure the right people are in the right places according to projected/actual sales
- Increase customer count and check average, and maximize capacity and customer value
- Identify and execute local store marketing opportunities to attract new customers
- Stay aware of local events and understand the store's current trade area and competition
- Execute speed (speed with a smile) and service standards
- Flawlessly execute marketing promotions and campaigns
Requirements
- High school diploma or equivalent
- 3-5 years of experience in the QSR industry or full-service concept
- ServSafe certified
- Fluent in English; Spanish is a plus
- Excellent communication and interpersonal skills; great telephone manner
- Excellent organizational skills; detail-oriented; accurate
- Excellent analytical, problem-solving, and math skills
- Ability to work with minimal supervision, under pressure
- Proven ability to lead and motivate a diverse team, and promote learning, development, and career growth
Physical Requirements/Environment/Working Conditions
- Office and restaurant environment. Extended periods of standing, sitting, typing, and looking at a computer screen. May also require some reaching, bending, and lifting.
- Ability to drive/travel to restaurant locations within assigned area, including some overnight travel.
- Valid driver's license and proof of vehicle insurance required.
Equal Employment Opportunity
Central Taco LLC is fully committed to equal employment opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law.
We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
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