Receptionist

4 weeks ago

Geneva, Illinois, United States Covenant Living Full time
Receptionist Job Description

We are seeking a highly organized and detail-oriented Receptionist to join our team at Covenant Living. As a Receptionist, you will be the first point of contact for residents, staff, and visitors, providing a warm and welcoming experience.

Key Responsibilities:
  • Answer and direct phone calls, take messages, and transfer calls as needed.
  • Monitor the emergency system, direct staff to emergent situations, and call emergency personnel as required.
  • Assist with daily continental breakfast setup and maintain a clean and organized reception area.
  • Provide information to visitors, ensure they are directed to the appropriate staff member, and collect signatures and badges as necessary.
  • Facilitate life enrichment activities, assist with program sign-ups, and collect payments.
  • Occasionally drive residents to events outside the community.
  • Monitor office equipment, report supply needs, and demonstrate equipment use to staff.
  • Sell postage stamps, receive packages, sort mail, and inform residents/staff of packages to pick up.
  • Facilitate maintenance requests, input requests into the system, and communicate with staff in urgent situations.
  • Complete monthly charge sheets and support other departments with clerical duties.
Requirements:
  • High school education or equivalent.
  • One year of secretarial training or clerical experience.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Active Illinois driver's license and clean driving record.
  • Pleasant personality and telephone voice.
  • Ability to remain calm in emergency situations.
  • Complete confidentiality when circulating general information.
  • Knowledge of computers, including Microsoft Office Suite.
  • Interest in working with older adults.
Benefits:
  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability.
  • Paid Time Off (PTO) and six paid holidays.
  • 403(b) with a 3% employer match.
  • Fitness center use at most facilities.
  • Various voluntary benefits, including life, AD&D, tuition assistance, and employee assistance programs.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

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