Resident Services Associate

3 weeks ago


Geneva, Illinois, United States Covenant Living Communities Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Covenant Living Communities. As a key member of our community, you will be responsible for providing exceptional customer service to residents, staff, and visitors, ensuring a positive and professional experience for all.

Key Responsibilities
  • Front Desk Operations: Greet residents, staff, and visitors in a friendly and professional manner, answering phone calls, and directing them to the appropriate person or department.
  • Communication and Customer Service: Provide information to visitors, ensure they are directed to the right person, and facilitate life enrichment activities with residents.
  • Administrative Support: Assist with daily continental breakfast setup, sell postage stamps, receive packages, and sort mail.
  • Maintenance and Facilities: Facilitate maintenance requests, input requests into the system, and communicate with staff in urgent situations.
  • Financial Transactions: Balance the cash register/drawer, including cash receipts and checks.
Requirements
  • Education: High school education or equivalent.
  • Experience: One year of secretarial training or clerical experience.
  • Skills: Highly organized, detail-oriented, excellent interpersonal and communication skills, and knowledge of computers, including Microsoft Office Suite.
  • Personal Qualities: Pleasant personality, telephone voice, and ability to remain calm in emergency situations.
Benefits
  • Medical, Dental, and Vision Insurance
  • Employer-Paid Group Term Life and Disability
  • PTO and Six Paid Holidays
  • 403(b) with 3% Employer Match
  • Fitness Center Use
  • Voluntary Benefits: Life, AD&D, Tuition Assistance, Scholarships, Employee Assistance Program, Legal Services, Home/Auto Insurance, Discount Purchasing Program, and Pet Insurance.


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