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Veterinary Front Desk Associate
2 months ago
Rising Sun Animal Care is a full-service animal hospital dedicated to providing exceptional veterinary care to dogs and cats. We are seeking a highly organized and compassionate Veterinary Receptionist to join our team.
Key Responsibilities- Receive and place calls to clients to schedule appointments and remind them of upcoming services.
- Prioritize multiple tasks in a calm and organized manner to ensure seamless operations.
- Maintain accurate client and pet records, including referral documentation and medical history.
- Assist clients with information, invoices, and prescription items, and schedule future appointments.
- Utilize hospital computer systems to document medical records and communicate with clients and teammates.
- Manage the financial needs of the hospital by maintaining accurate balances and following cash and credit card handling procedures.
- Excellent customer service skills and ability to communicate effectively with clients and teammates.
- Knowledge of veterinary medical terminology and procedures.
- Flexible schedule including some weekend and vacation shifts.
- Experience with veterinary software is preferred.
- Ability to work independently and as part of a team.
- Possession of organizational skills and critical thinking abilities.
- Competitive hourly rate based on experience.
- Health Care Plan (Medical, Dental & Vision).
- Retirement Plan (401k).
- Life Insurance (Basic, Voluntary & AD&D).
- Short Term Disability.
- Paid Time Off (Vacation & Public Holidays) - for eligible positions only.
- Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs.
- Teladoc- FREE doctor access 24/7.
- Discounted Veterinary Care.
- EAP (Employee Assistance Program).