Operational Support Specialist

6 days ago


Fort Lauderdale, Florida, United States Fuss Free AC LLC Full time
Job Description:

The Operational Support Specialist will play a vital role in ensuring the smooth operation of our field service department. Key responsibilities include scheduling jobs, communicating with field staff, and processing administrative paperwork.

Main Duties:
  • Schedule all jobs to meet customer preferences and needs.
  • Prioritize daily activities based on shifts and real-time data.
  • Communicate with field staff using dispatch tools.
  • Responsible for timely completion of administrative paperwork.
Requirements:
  • A college degree or equivalent experience in customer service or dispatcher environment.
  • 2-5 years of experience in HVAC customer service or dispatcher role.
  • Intermediate knowledge of HVAC concepts, practices, and procedures.
  • Proficiency in MS Office.
Salary Range:

$55,000 - $75,000 per year, depending on location and experience.



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