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Lead Concierge

2 months ago

Weehawken New Jersey, United States Adamas Building Services Full time

Job Summary:

Adamas Building Services is seeking an exceptional Lead Concierge to join our team. As a leading expert in the Residential Services market, we provide exceptional experiences for our residents in luxury communities throughout New Jersey.

Key Responsibilities:

  • Provide exceptional customer service skills to meet the needs of residents and guests
  • Meet and greet residents and guests to determine the nature of their visit
  • Direct guests and visitors to appropriate destinations
  • Check-in and announce incoming guests
  • Receive packages and deliveries
  • Resolve complaints from residents and guests
  • Perform basic clerical duties, including answering telephones, faxing, copying, and other administrative tasks
  • Fold and wash towels
  • Perform light organization and cleaning of assigned work areas

Requirements:

  • Prior experience working in a Front Desk or Office environment
  • Lead Front Desk experience preferred
  • Ability to build positive relationships with high levels of interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks according to importance in a fast-paced environment
  • Multi-tasking capability without compromising on quality
  • Ability to lift boxes up to 25 pounds
  • Ability to work and stand on feet for several hours
  • Proficiency in handling office equipment, including complex multi-lined telephones, printers, and copy machines
  • Dependable, punctual, and able to work flexible hours
  • Pass comprehensive background checks
  • Support the organization's vision, mission, and core values

Benefits:

  • Weekly pay
  • Full-time employees are eligible for benefits after 90 days, with a 401(k) match after one year of employment