Branch Operations Assistant
4 weeks ago
Job Purpose: The Branch Operations Intern assists in developing the branch's business, learning the consumer finance business, and preparing to manage a branch office.
Duties and Responsibilities:
- Complete training program within the required timeframe.
- Understand personal loan product offerings to assist customers in making informed decisions.
- Establish and build customer relationships through exceptional service.
- Develop and deliver consolidation options for customers.
- Ability to learn how to underwrite loans.
- Work with past-due customers to arrange payments.
- Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
- Offer additional loan products to current customers.
- Execute business plan for outbound solicitation to former customers.
- Close loans as directed by the Branch Manager.
- Other duties as assigned.
Minimum Qualifications:
- Current full-time Sophomore, Junior, or Senior in an accredited college program.
- Flexible schedule while working between 8 and 25 hours a week.
- Computer literacy.
- Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
- Must be eligible and willing to obtain all required certification and licenses.
Working Conditions:
This position works in a Branch office providing services to customers and potential customers in person and over the phone.
The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
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