12 Volt Installation Team Lead
6 days ago
Job Overview
Sounds Good Mobile is seeking a highly skilled and experienced Automotive Electronics Manager to join our team. As a key member of our management staff, you will be responsible for overseeing the installation process and ensuring that all vehicles meet our high standards.
Responsibilities:
- Installation Oversight
- Ensure quality installations by conducting thorough checks and troubleshooting to meet company standards and customer expectations.
- Provide mentorship and guidance to other installers on installation best practices, product knowledge, and customer escalations.
- Customer Experience & Operational Excellence
- Promote a positive customer experience by embodying company values and upholding high ethical standards in all interactions.
- Collaborate with Sales Representatives for customer presentations and ensure a seamless transition between sales and installation processes.
- Supply Management & Policies Enforcement
- Order install supplies and ensure installers have necessary resources for efficient workflow.
- Enforce company policies and procedures related to installation tasks, customer interactions, and workplace cleanliness.
- Continuous Improvement
- Oversee continuous improvement initiatives, providing feedback for process enhancements and staying updated on industry trends and technological advancements.
- Identify areas for improvement and develop strategies to duplicate successful processes in the future.
Requirements:
- Strongly prefer experience with management experience, in consumer electronics retail.
- Strongly prefer experience with people management experience, including hiring, training, coaching, mentoring, and staff development.
- Minimum of 3 years of proven experience in car audio installation, automotive electronics, or related field.
- Must be organized and a self-starter, able to manage tasks efficiently and effectively.
- Possession of own tools and a clean driver's license is required.
- Essential passion for auto customization and enthusiasm for the industry.
- Proficiency in using installation tools and equipment, with demonstrated technical expertise.
- Strong attention to detail and ability to follow technical diagrams and instructions accurately.
- Excellent customer service and communication skills, with the ability to interact effectively with customers and colleagues.
Benefits:
- Estimated Salary: $60,000 - $80,000 per year
- Employee Discount
- On-the-Job Training
- Opportunities for Advancement
- Fun Environment
- Great Pay
- Paid Company Trips
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