Operations Leader-Part Time

4 weeks ago


San Jose, California, United States Crate&Barrel Full time

We're looking for a driven professional with an inclusive mindset to lead our team as a Customer Experience & Outreach Team Lead.

Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. With a constant eye on the sales floor, you adjust staffing as needed to ensure every customer gets personal attention.

You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day.

Key Responsibilities:

  • Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.
  • Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
  • Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
  • Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.

Requirements:

  • 1+ years customer service or retail experience
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night

Pay: $0.00 Hourly, $88.00 Hourly

The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

Applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.



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