Optical Team Lead
1 month ago
At EssilorLuxottica, we're passionate about delivering exceptional eye care and style to our customers. As a Licensed Optician - Team Lead, you'll play a key role in creating a seamless and personalized experience for our customers.
Job Summary:The Licensed Optician - Team Lead is responsible for leading a team of opticians and ensuring that our customers receive exceptional service and support. This includes managing key optical and lab processes, providing product knowledge, and ensuring that our customers are delighted with their experience.
Key Responsibilities:- Lead a team of opticians and ensure that they provide exceptional customer service
- Manage key optical and lab processes to exceptional results
- Provide product knowledge and expertise to customers
- Serve as a responsible alternate store key holder
- Under current and valid state Opticianry license, perform the following tasks: provide expertise and product knowledge on lens choices based on the patient's vision needs and OD prescription, adjust and/or repair eyewear as needed, present and dispense eyewear, and perform accurate digital measurements
- HS diploma/GED
- Current and valid state Opticianry license
- Strong optical and retail experience
- Knowledge of current optical theory and merchandise
- Strong communication and listening skills
- Strong interpersonal skills
- Strong basic math skills
- Sales skills
- Problem-solving ability
- Familiarity with cash register, computers, and calculators
- Leadership and training experience
- Edging and mounting experience
- Basic optics knowledge and optical measurement experience
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Eyewear Inspector Certification
- LensCrafters Quality, Fitting, and Adjusting Program
- Optical machinery/instruments experience
- Customer service experience
- AccuFit Digital Measurement System certification
- Knowledge of current store merchandise and lens options
EssilorLuxottica is an Equal Opportunity Employer. We offer a competitive salary, benefits, and a total rewards package that includes health care, retirement savings, paid time off/vacation, and various employee discounts. We are committed to diversity and inclusion and welcome applications from all qualified candidates.
Please note that we are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion and strive to create a workplace that is inclusive and respectful of all employees.
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