Administrative Support Professional
2 days ago
Job Overview
We are seeking an experienced and organized Administrative Support Professional to join our team at Applied Hearing Solutions. This is a part-time opportunity for a highly skilled individual who can provide exceptional support in our front office.
Key Responsibilities
- Manage phone lines and ensure all calls are handled efficiently and professionally.
- Schedule appointments, follow-ups, and manage patient inquiries.
- Engage with patients to understand their hearing needs and build strong rapport.
- Provide detailed information about hearing aid options and the benefits of choosing our clinic.
- Greet and check in patients, ensuring they feel comfortable and informed about their visit.
Problem-Solving Excellence
- This role involves handling various challenges that require quick thinking and creative solutions.
- The ability to manage complex patient inquiries, resolve scheduling conflicts, and address unforeseen issues will be crucial in ensuring smooth clinic operations and patient satisfaction.
Requirements
- High School Diploma or equivalent; further education is a plus.
- 5-7 years of customer service experience, preferably in a medical or healthcare setting.
- Strong communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office and general internet applications.
- Ability to multitask and manage time effectively.
Benefits
- $40,000 per year (pro-rated for part-time)
- Monday through Wednesday: 7:30 AM to 5:30 PM
- Paid vacation days and sick time
About Us
At Staffing Proxy, we value our team members as our greatest asset and strive to foster an inclusive and dynamic team environment where every voice is heard and every contribution is valued.
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