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Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities- Provide a superior level of customer service to members, prospective members, and guests.
- Handle all front desk related activities, including answering phones, facilitating updates to member accounts, and providing general assistance.
- Work effectively in a fast-paced environment, maintaining a positive attitude and providing excellent customer service skills.
- Continually communicate with members, prospective members, and guests, using diplomacy and appropriate behavior.
- High school diploma or equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Exceptional customer service skills.
- Ability to work in a team environment.
This position requires continual standing and walking during shift. You will also be required to continually talk in person or on the phone during shift.