Customer Service Representative

14 hours ago


Littleton, Colorado, United States Planet Fitness Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Provide a superior level of customer service to members, prospective members, and guests.
  • Handle all front desk related activities, including answering phones, facilitating updates to member accounts, and providing general assistance.
  • Work effectively in a fast-paced environment, maintaining a positive attitude and providing excellent customer service skills.
  • Continually communicate with members, prospective members, and guests, using diplomacy and appropriate behavior.
Requirements
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Exceptional customer service skills.
  • Ability to work in a team environment.
Working Conditions

This position requires continual standing and walking during shift. You will also be required to continually talk in person or on the phone during shift.



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