Service Manager

6 days ago


Orlando, Florida, United States Boulevard Tire Full time

Boulevard Tire is seeking a highly skilled Service Manager to oversee our fleet operations. As a key member of our team, you will be responsible for ensuring the efficient and effective management of our service department.

Job Summary

We are looking for a seasoned professional with a proven track record in managing service teams to join our team as a Service Manager - Fleet Operations. The successful candidate will have excellent leadership skills, a strong work ethic, and the ability to motivate and direct a team of skilled mechanics and service technicians.

Responsibilities
  • Manage and supervise a team of mechanics and service technicians to ensure the efficient and effective delivery of services to customers.
  • Develop and implement policies and procedures to improve service quality, efficiency, and customer satisfaction.
  • Coordinate and schedule maintenance and repairs for our fleet of vehicles, ensuring timely completion and adherence to safety standards.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Collaborate with other departments to ensure seamless communication and workflow.
Requirements
  • 5+ years of experience in a service management role, preferably in the tire industry.
  • Proven track record of improving service quality, efficiency, and customer satisfaction.
  • Strong leadership and supervisory skills, with the ability to motivate and direct a team.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits

We offer a competitive salary, plus benefits, including health insurance, retirement plan, and paid time off. Our company culture values teamwork, innovation, and continuous learning, making us an exciting place to work.

Salary

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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