Information Technology Specialist III
2 days ago
We are seeking a highly skilled Information Technology Technician III to join our team in Fairfax County, VA. As a key member of our IT department, you will be responsible for providing technical support to staff and customers, ensuring the availability of IT resources, and troubleshooting complex technical issues.
Key Responsibilities- Provide technical support to staff and customers via phone, email, and in-person
- Troubleshoot and resolve complex technical issues related to hardware, software, and network systems
- Perform routine maintenance tasks to ensure the smooth operation of IT systems
- Collaborate with other IT teams to resolve technical issues and improve system performance
- Develop and implement technical solutions to improve IT processes and efficiency
- 5+ years of experience in IT support and troubleshooting
- Strong knowledge of computer systems, networks, and software applications
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; associate's or bachelor's degree in computer science or related field preferred
- Experience with cloud-based systems and migration to cloud environments
- Knowledge of database management systems and query languages
- Experience with web development and design
- Certifications in ITIL, CompTIA, or other relevant areas
As a Fairfax County employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.
Apply now to join our team and contribute to the success of Fairfax County
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