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Automotive Sales Consultant

2 months ago

Tyler, Texas, United States Patterson VW Tyler Full time

Job Title: Automotive Sales Consultant

Company: Patterson VW Tyler

Position Overview: The Automotive Sales Consultant is tasked with the vital role of promoting and selling vehicles while adhering to standards of profitability, volume, and customer satisfaction. Upholding a professional demeanor is essential.

Key Responsibilities:

  • Assess customer vehicle needs through strategic questioning and active listening.
  • Demonstrate vehicles, including facilitating test drives.
  • Effectively introduce new clients to the Service department and personnel.
  • Guide customers through the vehicle handover process, ensuring they understand the vehicle's features, warranty, and maintenance schedule to foster loyalty.
  • Implement a follow-up system to enhance repeat and referral business while improving customer satisfaction.
  • Stay informed about new products, features, and accessories, along with their benefits to clients.
  • Engage in discussions regarding monthly objectives, weekly tasks, and daily activities with the Sales Manager.
  • Maintain familiarity with automotive industry terminology, technological advancements, and communicate effectively with customers.
  • Report any damage or issues with vehicles on the lot to the Sales Manager promptly.
  • Possess knowledge of federal, state, and local regulations related to retail automotive sales.
  • Complete all necessary training as directed by the supervisor.
  • Follow policies and procedures as outlined in the Employee Handbook.
  • Perform additional duties as assigned.

Required Skills and Qualifications:

Education: High school diploma or equivalent

Experience: Not required