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Event Coordinator

2 months ago

Charleston, West Virginia, United States Auro Hotels Full time

**Job Summary**

Auro Hotels is seeking a highly skilled and experienced Banquet Manager to join our team. As a key member of our food and beverage department, you will be responsible for ensuring the smooth execution of all banquet functions, from setup to breakdown.

**Key Responsibilities**

• Ensure that all food and beverage associates consistently adhere to uniform, grooming, and appearance standards.

• Develop creative and attractive table settings, coffee break setups, buffets, and other event layouts.

• Operate the department within budgetary guidelines and respond to actual business conditions.

• Establish goals for the department and communicate those to banquet associates.

• Develop and implement policies and controls on issues concerning banquet operations, including service standards, food and equipment handling, safety, breakage, and sanitation.

• Prepare and tabulate banquet checks, follow procedures for processing of banquet checks, and banquet recaps.

• Maintain accurate records on gratuity distribution.

• Interact effectively with guests, greet meeting/function planners, resolve guest complaints, and exercise effective decision-making ability.

• Maintain effective communication with banquet staff, be responsive to staff suggestions and concerns, and work to resolve problems.

• Communicate effectively with catering staff on all banquet events, guest comments, and complaints, and coordinate details of events with and act as a liaison between guests and hotel operating departments.

• Ensure adherence to all regulations concerning the service, handling, and storage of alcoholic beverages.

• Supervise the proper handling and storage of all banquet furniture, fixtures, equipment, and supplies, schedule cleaning of function rooms and service areas, and assign cleaning tasks to staff.

• Ensure the department is stocked with adequate supplies of all service ware, linen, condiments, dairy products, juices, and other items used during service.

**Requirements**

• Bachelor's degree or better.

• Proven experience in banquet management or a related field.

• Strong communication and interpersonal skills.

• Ability to work effectively in a fast-paced environment.

• Strong attention to detail and organizational skills.

• Ability to lift up to 25 pounds and stand for long periods.