DSW Store Associate Part-Time
2 weeks ago
The Store Associate provides exceptional customer service to customers shopping in-store and those engaging through omni-channel services. They assess customer needs and provide assistance by executing the company's customer service model, prioritizing the customer experience.
Key Responsibilities- Assist customers with salesfloor and warehouse functions, including merchandise placement, completing in-store and online customer transactions, and processing incoming shipments.
- Maintain a neat, clean, and safe environment for customers, including clearing trash, cleaning the associate breakroom and public restrooms, and vacuuming.
- Receive and process inbound freight, prepare and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain clearance standards.
- Use company tools to search product availability, locate items, inspect condition, and package for customer pickup or delivery.
- Partner with the Customer Experience Leader to resolve customer issues and provide exceptional service.
- Availability to meet business needs, including flexibility to work varying schedules.
- Professional, friendly, and customer-focused attitude.
- Ability to move with tempo to meet time-bound expectations.
- Good verbal and written communication skills.
- Proficient in using technology to engage with customers (Register, Register Keyboard, iPhone, Calculator).
- Ability to spend up to 100% of working time standing or walking around the store.
- Lifting up to 50 pounds on an occasional to frequent basis.
Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in over 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.
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