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Retail Store Supervisor

2 months ago

Pasadena, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time
Job Summary

The Assistant Store Manager III provides direct support to the Store Manager of a Band III store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers.

Key Responsibilities
  • Directly supports the Store Manager in all store operations and employee supervision
  • Acts as lead greeter to customers and donors and sets the standard for excellent customer service
  • Assists in training, supervising, disciplining and scheduling staff and volunteers
  • Assists in achieving budgeted sales goals while controlling expenses
  • Achieves production goals
  • Effectively investigates all accidents and injuries
  • Maintains a clean and safe environment
  • Reports known or suspected security or theft problems
  • Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor
  • Ensure customers are treated in a fair, courteous and efficient manner
  • Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory
  • Processes donated goods in preparation for stocking the sales floor
  • Maintains a professional and courteous attitude at all times
  • Promotes the mission and values of Goodwill and the Retail division
  • Completes other duties as assigned
Requirements
  • High School diploma or equivalent required
  • 2 year prior supervisory experience in a retail or related environment required
Physical Requirements

Lift up to 50 lb. with frequent lifting and/or carrying of objects weighing up to 25 pounds. Stand for extended periods of time. Regularly required to walk/reach with hands/arms with full range of motion; climb or balance; stoop; kneel; crouch; crawl; push; pull; talk; hear. Frequently required to use hands & fingers to hold, handle & feel objects, knobs, keys and/or buttons.

Work Environment

May be exposed to moving mechanical parts; wet and/or humid conditions; fumes or airborne particles & outside weather conditions. Noise level usually moderate.

Travel Requirements

Up to 25% or working time