Member Service Specialist III

4 weeks ago


Elk Grove, California, United States Golden 1 Full time
Job Title:

Member Service Specialist III

Job Summary:

We are seeking a highly skilled and customer-focused Member Service Specialist III to join our team at Golden 1. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining accurate records.

Key Responsibilities:
  • Process and audit financial transactions, including deposits, withdrawals, transfers, and payments
  • Provide Golden 1 services to members, including cashier's checks, money orders, savings bonds, wire transfers, and debit card issuance
  • Assess member needs and identify opportunities to help members relative to Golden 1 product or service offerings
  • Identify and report fraudulent activity to management and Financial Investigations department
  • Assist in the proper operation of the ATM and Teller Cash Dispenser Units
  • May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above
Requirements:
  • High School or GED required
  • Minimum two plus years of prior experience in a banker role at another financial institution or customer relationship building role preferred
  • 1 year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred
What We Offer:
  • Competitive hourly rate of $23.00
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

Apply now to join our team and take the first step towards a rewarding career with Golden 1.



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