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Associate Director Creative Services

2 months ago

Oakbrook Terrace, Illinois, United States The Joint Commission Full time
Job Title: Associate Director, Creative Services

The Associate Director of Creative Services plays a pivotal role in enhancing the reputation and brand of The Joint Commission and its affiliates. This position is responsible for developing and maintaining a strong brand identity across all media platforms, ensuring consistency and cohesion in all communications products.

Key Responsibilities:
  • Establish and maintain a consistent brand identity, taking into account The Joint Commission's global presence and affiliated organizations.
  • Lead the development of multimedia products, including fact sheets, brochures, infographics, videos, and presentations, to support mission and commercial activities.
  • Provide art direction for visual projects, ensuring consistency with brand identity standards and elevating work product to achieve high levels of quality and impact.
  • Present design concepts, collect feedback, and adapt to finalize projects to meet expectations of internal clients and external partners.
  • Supervise a team of designers, photographers, videographers, and other specialty talent, managing project pipelines to meet deadlines and build customer satisfaction.
  • Maintain a network of external vendors to support projects, negotiating costs and schedules to meet budget and deadlines.
  • Foster collaboration and communication across the Creative Services team, ensuring consistency of messaging and coordination of timing.
  • Supervise the Creative Services staff to high performance, implementing business continuity plans during or after normal work hours.
  • Leverage metrics and data to inform innovation and changes in strategy or approach.
Qualifications:
  • Bachelor's degree in Art, Graphic Design, Videography, Multimedia, or related field, with 7-10 years of experience required.
  • Master's degree preferred.
  • Minimum of 3 years supervising staff required.
  • Excellent visual, communications, organizational, and interpersonal skills required.
  • Significant experience with creative tools, including Adobe Creative Cloud, film/video editing, and digital media required.
  • Experience presenting design concepts to senior executive audiences and gaining buy-in and support for visuals that reinforce brand identity goals.