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Patient Access Representative

2 months ago

Fargo, North Dakota, United States Spherion Full time

Job Summary:

Spherion is seeking an experienced Patient Access Representative to support the clinical operations of our healthcare clients. As a key member of our team, you will be responsible for providing exceptional customer service, handling daily tasks, and ensuring seamless patient experiences.

Responsibilities:

  • Greet patients and visitors: Welcome patients and visitors in a professional and courteous manner, ensuring a positive first impression.
  • Collect and enter patient information: Accurately collect and enter patient demographic information into our electronic medical records system.
  • Obtain necessary consent forms: Obtain necessary consent forms and signatures from patients as required.
  • Verify insurance coverage: Verify insurance coverage and eligibility for patients.
  • Schedule appointments: Schedule patient appointments, procedures, and follow-up visits as requested.
  • Address patient inquiries: Address patient inquiries, concerns, and complaints in a timely and professional manner.

Requirements:

  • Experience: Minimum of one year of customer service in a healthcare setting.
  • Skills: Experience with patient scheduling, exceptional customer service, and communication skills.
  • Education: High School diploma or equivalent.

About Spherion:

Spherion is a leading staffing agency that helps thousands of people find work happiness. Our experienced staff will listen carefully to your employment needs and work diligently to match your skills and qualifications to the right job and company.

Equal Opportunity Employer:

Spherion is an equal opportunity employer and welcomes people of all abilities. We are committed to providing a fair and inclusive hiring process and ensuring that our workplace is free from discrimination.