Dining Room Ambassador

4 days ago


Traverse City, Michigan, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Great Wolf Lodge. As a Host/Hostess, you will be the first point of contact for our guests and play a critical role in ensuring their dining experience is exceptional.

Key Responsibilities
  • Greeting and Seating: Welcome guests and escort them to their assigned dining area, ensuring a seamless and welcoming experience.
  • Table Management: Monitor table availability and manage the wait list as needed to minimize wait times and maximize guest satisfaction.
  • Communication: Inform guests of promotions and notify them of their assigned server to ensure a smooth and enjoyable dining experience.
  • Teamwork: Collaborate with the dining room staff to set and clear tables, replenish water, and serve beverages as needed.
Requirements
  • Flexibility: Be available to work a variety of shifts, including nights, weekends, and holidays, based on business demands.
  • Physical Demands: Ability to lift up to 30 pounds, bend, stretch, and twist, and stand for long periods of time.
Preferred Qualifications
  • Previous Experience: Previous host and/or restaurant front-of-house experience is highly desirable.
  • Strong Communication Skills: Excellent communication and interpersonal skills to effectively interact with guests and team members.

Great Wolf Lodge is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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