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Resident Care Supervisor
2 months ago
Position Title: Care Coordinator
Company: Grace Haven Assisted Living & Memory Care
ROLE SUMMARY
The Care Coordinator is tasked with overseeing and managing resident care to guarantee that high-quality services are consistently provided. This role also involves leading the care team effectively.
KEY RESPONSIBILITIES
- Ensure that all residents receive compassionate and respectful treatment.
- Safeguard residents from potential accidents and injuries.
- Take charge of resident safety during emergencies.
- Act as a primary resource for team members.
- Facilitate the orientation and training of new care team members.
- Encourage a positive workplace atmosphere and support skill development among team members.
- Review and update resident care in accordance with individual service plans.
- Conduct rounds with medical professionals and relay new directives to staff and families as necessary.
- Assist in covering staff schedules as needed.
- Respond promptly to resident call signals and safety alarms.
- Administer medications to residents following physician orders and established protocols.
- Process physician orders using electronic medication administration records (eMAR) alongside pharmacy support.
- Assist in evaluating resident needs.
- Conduct departmental audits and report findings to the Director of Resident Care.
- Maintain adequate inventory of medications and supplies for residents.
- Observe and report any non-emergency changes in resident behavior or condition to the Director of Resident Care.
- Complete daily documentation and reporting as required.
- Participate in or lead planned activities organized by Life Enrichment, encouraging resident involvement.
- Adhere to infection control, safety, emergency, and confidentiality protocols.
- Participate in on-call rotations as assigned.
- Foster positive relationships with residents, staff, and visitors.
- Remain alert and attentive while on duty.
Perform additional duties as assigned within the scope of the role.
To excel in this position, an individual must effectively fulfill each essential duty. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform essential functions.
CORE VALUES
- Live purposefully each day.
- Embrace accountability and responsibility.
- Commit to lifelong learning.
- Foster mutual respect.
- Practice transparency.
- Value diversity.
- Encourage forgiveness.
- Express gratitude.
QUALIFICATIONS
Education and Experience: A high school diploma or GED is required, along with successful completion of Care Specialist I and II training within 90 days of hire and a minimum of 6 months of relevant experience.
Certificates and Licenses: CPR/First Aid certification is required or must be obtained within thirty (30) days of hire.
Computer Skills: Proficiency in Microsoft Office in a Windows environment is necessary, with the ability to learn company-specific software.
ADDITIONAL REQUIREMENTS
- Ability to manage multiple tasks and prioritize effectively.
- Strong oral and written communication skills.
- Professional telephone etiquette and customer service abilities.
- Excellent interpersonal skills.
- Ability to communicate respectfully and professionally with residents, families, coworkers, and leadership.
- Strong organizational skills.
- Problem-solving abilities and sound judgment.
- Team-oriented self-starter with the ability to follow direction.
- Promote teamwork through positive collaboration with colleagues.
- Maintain confidentiality at all times.
PHYSICAL REQUIREMENTS
- Stand – Frequently
- Walk – Frequently
- Sit – Occasionally
- Reach outward – Frequently
- Reach above shoulder – Occasionally
- Climb – Occasionally
- Squat or Kneel – Occasionally
- Bend – Frequently
- Twist – Frequently
- Lift/Carry/Transfer
- 10 lbs. or less – Frequently
- 11-20 lbs. – Frequently
- 21-50 lbs. – Occasionally
- 51-100 lbs. – Occasionally with assistance
- Over 100 lbs. – N/A
- Push/Pull
- 10 lbs. or less – Frequently
- 11-20 lbs. – Frequently
- 21-50 lbs. – Occasionally
- 51-100 lbs. – Occasionally
- Over 100 lbs. – Occasionally
Connecting Seniors, Families, and Communities
For over 37 years, our senior living communities have provided exceptional services to seniors and their families across multiple states, offering a range of options including independent, enhanced, and assisted living, as well as memory care and rehabilitation. Our commitment to forming genuine connections ensures that we create the best experiences for our residents and their families.
We aspire to make every moment exceptional, guided by our core principles: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. Our goal is to create outstanding experiences in every interaction.
We empower our employees to act as leaders, prioritizing the needs of others. Our mission is to foster an environment that attracts passionate individuals who believe in serving others. We seek high performers with diverse skills and big hearts, creating a collaborative atmosphere that nurtures innovative ideas.
If you are dedicated to serving others and seeking a fulfilling opportunity, CommonSail Investment Group and our affiliated businesses welcome you.
Equal Opportunity Employer
