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Closing Processor

4 weeks ago


Colorado Springs, Colorado, United States Land Title Full time

The Closing Processor plays a crucial role in supporting the overall business plan and strategic direction of Land Title by assisting in preparing settlement statements and obtaining clear title.

This position provides file processing, pre-typing, disbursing, and recording in support of the closing process. It is an in-office position, Monday through Friday, 8:00am to 5:00pm.

Key Responsibilities:

  • Model and hold others accountable to the Land Title Guarantee Company culture and act as a coach and mentor to others in the organization.
  • Maintain customer relationships and answer customer inquiries in a timely and accurate manner.
  • Coordinate daily closing activity to fulfill team responsibility of exceeding customer closing expectations.
  • Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals, and provide a proactive approach in notifying customers of potential roadblocks or issues.
  • Assist in preparation of preliminary settlement statements and real estate documents.
  • Prepare general and specialized closing documents, organize real estate and lender loan documents in preferred order, and prepare deposits and receipts.
  • Disburse funds and documents according to instructions from mortgage company, payoff lender, title, and other appropriate parties.
  • Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data, and record documents with appropriate state/county agency.
  • Perform notarial duties by following the National Notary Association Guidelines.
  • Coordinate customer closing experience, guide customers to closing rooms, and schedule clean-up of closing rooms, refreshment area, and lobby.
  • Provide administrative assistance in document distribution, typing reports and memos, maintaining computer-based and paper files, ordering and maintenance of office supplies, and performing other clerical tasks.
  • Participate in department marketing activities, which may include attending after-hours functions as requested or required.

Success Factors:

  • Excellent written and verbal communication skills.
  • Exceptional interpersonal and customer service skills.
  • Ability to maintain high level of confidentiality.
  • Excellent organizational skills.
  • Highly detail-oriented.

Education and Experience:

  • High school diploma or equivalent required.
  • Ability to obtain Colorado Notary.
  • Customer service experience strongly preferred.
  • Proficiency with E-mail, Microsoft Office Suite, and Internet.

Working Conditions:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Compensation:

The pay for this position starts at $44,100 annually and increases as incumbent moves through training and licensing program. Then once incumbent completes their training, the position wage will be $50,400 annually.

In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half.

There is potential for an annual employee profit-sharing bonus based upon company performance.

Competitive benefits that include:

  • Medical, dental, vision insurance.
  • Teledoc services.
  • Life insurance.
  • Traditional and Roth 401K retirement options with company match.
  • Short-term and long-term disability.
  • Employee Assistance Program (EAP).
  • Continued education & training.
  • Paid Leave.
  • Paid Vacation, holiday, and sick time.
  • Discount for services benefit.

Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.