Operations Manager
2 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Operations Manager to join our team at Conns HomePlus. As a key member of our management team, you will be responsible for overseeing the overall operations of our store, ensuring the effective and successful management of customer service representatives, merchandising, inventory management, and safety measures.
Key Responsibilities:
- Recruit, interview, select, manage, and train a team of customer service representatives and porters
- Ensure company-established customer service standards are achieved
- Research and resolve invoice discrepancies
- Responsible for maintaining strict cash control procedures
- Full oversight of warehouse, inventory control, cycle counts, product merchandising, and pricing standards
- Work closely with the stores management team to set and/or implement and enforce policies and procedures
- Create store staffing schedules
- Ensures accuracy and integrity of product shipments
- Special projects as assigned
Requirements:
- 1 to 3 years previous retail experience preferred
- Previous management or warehouse experience preferred but not required
- Must have excellent organizational and management skills
- Computer and clerical experience is preferred (MS Word and Excel)
- High school diploma or GED is required
- Full-time retail schedule, including evenings/nights, weekends, and holidays
About Conns HomePlus:
Conns HomePlus is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in multiple states. Our primary product categories include furniture and mattresses, home appliances, consumer electronics, and home office products. We offer flexible in-house credit options for our customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long-lasting products for their home.
Conns HomePlus is an equal opportunity employer.
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