Network Architect

1 day ago


Durham, North Carolina, United States AAC Full time
Job Title: Network Lead

At AAC, we are seeking a highly skilled Network Lead to join our team. As a key member of our IT department, you will be responsible for the implementation, operations, and maintenance of our enterprise-wide network infrastructure.

Key Responsibilities:
  • Design and manage the WAN infrastructure and related processes
  • Provide production support for the network, including day-to-day operations, monitoring, and problem resolution
  • Assist in the design and management of the WAN infrastructure and any processes related to the WAN
  • Support the dispatch of circuit and hardware vendors involved in the resolution process
  • Communicate status to agency management and internal customers
Requirements:
  • Bachelor's degree in Computer Science, Information Technology Management, or Engineering, or related field
  • Minimum 5 years of experience supporting the installation, implementation, troubleshooting, and maintenance of agency-wide area networks (WANs) and local-area networks (LANs)
  • Experience providing second-level problem identification, diagnosis, and resolution of problems
  • Experience supporting the escalation and communication of status to agency management and internal customers

This is a full-time, regular position that requires eligibility to obtain a Public Trust. The successful candidate will work in a team environment to ensure mission needs are met for internal and external customers.


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