Site Reliability Engineer

3 weeks ago

Milwaukee, Wisconsin, United States Jobs for Humanity Full time
About the Role

At FIS, we're building a platform that will serve as the base for various business function microservices. This will enable channel and core-agnostic functionality to be available across FIS, a key part of our digital transformation in building next-gen and future-ready platforms.

Job Description

We're seeking a Site Reliability Engineer (SRE) to focus on scalability, high availability, performance, stability, and reliability of software applications. The ideal candidate will build automations to simplify operations and processes, collaborate with cross-functional teams to create proactive engineering mechanisms, and ensure positive end-user experiences.

The SRE will apply sound engineering principles, operational discipline, and mature automation to our operating environments and codebase. This role requires a good understanding of products and interdependencies, with a blend of pragmatic, operational, and software development skills.

Responsibilities
  • Build software solutions and systems to manage platform infrastructure and applications.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Participate in system design consulting, platform management, and capacity planning.
  • Improve reliability, quality, and time-to-market of our suite of software solutions.
  • Build monitoring that alerts on symptoms rather than on outages.
  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational support and engineering for multiple large, distributed software applications.
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
  • Create sustainable systems and services through automation and uplifts.
  • Balance feature development speed and reliability with well-defined service level objectives.
  • Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform.
  • Stay current on technical trends to suggest innovative tools and approaches to problems.
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
  • Identify and resolve problems promptly to meet and improve service levels and standards.
Requirements
  • Previous success in technical engineering.
  • Coding experience beyond simple scripts.
  • Detective and problem-solving skills.
  • Analytical and proactive mindset.
  • Strong and assertive communication.
  • Good leadership skills.
  • To be more proactive than reactive.
  • Passion for continuous improvement.
What We Offer
  • Opportunities to make an impact in fintech.
  • Personal and professional learning.
  • Inclusive, diverse work environment.
  • Resources to give back to your community.
  • Competitive salary and benefits.
  • An inclusive workspace built on collaboration, flexibility, and respect.
  • A salary and benefits package that reflects your hard work.

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