Site Reliability Engineer Specialist
3 days ago
We are seeking a highly skilled Site Reliability Engineer to join our innovative card payments team at FIS Global. As a key member of our team, you will be responsible for managing our clients in both private and public cloud environments.
Your primary focus will be on ensuring the high stability, reduced Service Downtime, and improved Quality of Service for our clients. This will involve working with bleeding-edge technology, coding, configuring, implementing, maintaining, and supporting our production environments.
Key Responsibilities- Participate in day-to-day operations to maintain high stability and reduce Service Downtime
- Lead incident triage calls and follow up on root cause analysis
- Configure and deploy product releases into production and verify for quality work
- Participate in data center and infrastructure change activities
- Develop monitoring and alerting for various application production environments
- At least 2-3 years of experience in building and supporting application infrastructure in a private and Azure public cloud
- 2-3 years of change management experience on ITSM tools like Service Now
- Experience initiating and leading or participating in the resolution of incidents
- 2-3 years of experience developing and implementing effective monitoring on standard tools similar to Splunk, Dynatrace, and Azure cloud-native monitoring tools
- Knowledge and skills to comfortably work on Windows, Unix systems, IBM technologies like WebSphere AS and MQ, and SQL Server
- Ability to query, script, and deploy in Microsoft SQL Server
- Hands-on experience in developing and implementing production monitoring
- Experience and good understanding of networking
- Hands-on Unix shell scripting, Perl/Python, PowerShell, MS SQL programming experience
- General knowledge of financial applications
FIS is a leading provider of financial services technology solutions. We are committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
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