Pool Cover Sales Representative

1 week ago


Phoenix, Arizona, United States Solar Safe Pool Covers Full time
About Us

Solar Safe Pool Covers is a family-owned business dedicated to providing a unique service to Arizona pool owners. We strive to save our customers time and money while ensuring their backyard safety.

Job Description

We're seeking a skilled Sales and Customer Service Representative to support our estimators and potential customers throughout their buying journey. The ideal candidate will be inquisitive, thoughtful, honest, and consistent in communication, with a passion for learning about our customers' needs and goals.

Responsibilities
  • Work with leads and customers to provide exceptional service
  • Schedule free estimates for potential customers
  • Educate pool owners on the benefits of covering their pool
  • Take inbound calls from prospects and customers
  • Follow up with leads to schedule estimates (30+ total outbound calls/day)
  • Follow up with potential customers after receiving estimate
  • Update customer files with adequate notes in Zoho CRM
  • Manage the estimators' schedule with efficient routes to their appointments
  • Promptly respond to emails, text messages, and phone calls from leads and customers
  • Assist with marketing projects and campaigns
  • Assist the install and service team if needed
Qualifications
  • Ability to commute and work in an office near Deer Valley Airport
  • Experience working with customers and potential customers via phone
  • Experience using a CRM to organize customer information
  • Trustworthiness and customer service skills
Bonus
  • Social media campaigns
  • Outside-the-box problem-solving
  • Process-oriented with the ability to productively improvise

To be considered for this role, please complete this application and send an email to sspcreid@gmail.com with an example of a great experience you had with a company as a consumer and what made it a great experience.



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