Store Donation Attendant
3 weeks ago
The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
Provide exceptional customer service to donors, ensuring a positive experience at the donation center. Maintain a clean and organized donation area, handling transactions with accuracy and efficiency.
Essential Functions:
- Present a professional appearance, adhering to dress code at all times.
- Maintain a friendly demeanor, greeting donors and offering assistance as needed.
- Ensure the donation area is clean and well-organized.
- Responsible for all operations and security matters while on duty.
- Receive and receipt all donated materials, obtaining email addresses from donors when possible.
- Safeguard all donated materials and assigned equipment.
- Track donations according to center policy.
- Courteously advise donors of unacceptable materials and offer pick-up services for heavy items.
- Power sort donations as needed.
- Report complaints, damage, and injuries occurring on or near the donation area.
- Sort, load, and unload SA trucks according to center policy.
- Support production processes as needed.
- Be available for a flexible schedule.
Additional Information:
Minimum Qualifications:
Education:
High School Diploma or currently pursuing.
Skills/Abilities:
- Ability to speak, write, and understand English in a manner sufficient for effective communication with leadership and field personnel.
- Basic computer skills, including payroll programs and the ability to learn other programs or systems adopted by The Salvation Army ARC.
- Ability to apply common sense understanding to carry out instructions and deal with problems involving several concrete variables in standardized situations.
- Ability to use basic math skills.
- Must pass a pre-employment drug test and background check.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
While performing the duties of this position, the employee is regularly required to stand, use hands, handle, or feel, and hear or talk. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, or crouch.
The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Travel:
Occasional travel to other stores or for training.
Working Conditions:
The work environment for this position is a store environment with a quiet to moderate noise level. The environment may be dusty and may experience temperature fluctuations based on weather. May stand for extended periods. The employee is routinely exposed to outdoor weather.
Full-time/Part-time position: Will require weekend and evening hours.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
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