Customer Experience Specialist
2 weeks ago
- Greet and acknowledge all customers promptly, both in person and outside the store.
- Gather customer information and generate accurate repair orders using industry-leading software.
- Document customer issues accurately using their own words, ensuring seamless communication with our technicians.
The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. If you're passionate about delivering exceptional customer experiences and have a strong mechanical aptitude, we encourage you to apply for this exciting opportunity.
$62,500 - $82,000 per year
Requirements- Physical Requirements: Able to lift, carry, push, or pull up to 50 pounds and perform tasks like bending, climbing, squatting, and kneeling.
- Mechanical Aptitude: Intermediate mechanical knowledge and a natural aptitude to learn more.
- Basic Mathematical Skills: Able to perform basic math calculations necessary for repair work, customer orders, and cost estimation.
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