E-commerce/Retail Office Support Specialist

6 days ago


Deerfield Beach, Florida, United States Spy Spot Full time

**Job Summary:**

We are seeking a highly organized and customer-focused E-commerce/Retail Office Assistant to join our team at Spy Spot Investigations in Deerfield Beach, FL.

About Us:

Spy Spot Investigations is a leading provider of spy-related products and services in South Florida. Our company offers a wide range of products, including GPS trackers, spy cameras, nanny cams, surveillance systems, and CCTV equipment.

Role Description:

This part-time on-site role involves supporting daily office operations, handling customer inquiries, managing inventory, processing orders, and assisting with e-commerce tasks.

Responsibilities:

  • Provide exceptional customer service and support via phone, email, and in-person interactions.
  • Manage and maintain accurate records of customer interactions, orders, and inventory levels.
  • Process online orders, respond to customer inquiries, and resolve any issues promptly.
  • Collaborate with the sales team to ensure seamless order fulfillment and excellent customer satisfaction.
  • Assist with social media management and content creation to engage with customers and promote our brand.

Qualifications and Skills:

To be successful in this role, you should have:

  • Excellent communication and organizational skills.
  • Proficiency in Microsoft Office Suite and e-commerce platforms.
  • Experience in customer service and retail environments.
  • Social media experience and knowledge of marketing principles.

Benefits and Compensation:

We offer a competitive salary range of $25-$35 per hour, depending on experience, plus additional benefits such as opportunities for professional growth and development.



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