Bi-Lingual Customer Service Representative
7 days ago
As a Bi-Lingual Customer Service Representative - Financial Services, you will play a critical role in delivering exceptional customer experiences and promoting financial literacy among our diverse customer base.
Key Accountabilities:
- Respond to customer inquiries, resolve issues, and provide personalized solutions to meet their financial goals.
- Develop and maintain relationships with customers, understanding their needs and preferences to deliver tailored advice and support.
- Collaborate with internal teams to share knowledge, best practices, and innovative solutions to improve customer outcomes.
- Stay up-to-date with industry trends, regulatory requirements, and product innovations to enhance customer engagement and loyalty.
What We Offer:
- A dynamic and supportive work environment that encourages growth and development.
- A comprehensive training program to help you excel in your role and advance your career.
- A competitive salary range of $50,000 - $65,000 per year, depending on location and experience.
- A generous benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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