Insurance Support Specialist

1 week ago


Sparta, Michigan, United States State Farm Insurance Full time

Job Title: Insurance Support Specialist

About the Role:

We are seeking an experienced and customer-focused individual to provide exceptional service as a Customer Service Representative. This key role involves resolving customer inquiries and issues in a timely and professional manner, ensuring their satisfaction with our insurance products and services.

Key Responsibilities:

  • Assist customers with policy changes, applications, renewals, and cancellations by providing accurate and timely information.
  • Process billing and payment inquiries efficiently.
  • Resolve customer complaints in a professional and efficient manner.
  • Collaborate with team members to ensure seamless customer experiences.
  • Maintain accurate customer records and update information as needed.

Skill Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Knowledge of insurance regulations and industry trends.
  • Strong problem-solving and conflict resolution skills.

Estimated Salary: $52,000 - $70,000 per year, depending on experience.



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