Community Outreach Specialist

4 hours ago

Marietta, Georgia, United States Tommy Nobis Center Full time
Job Summary:

The Community Outreach Specialist will be an integral member of the Programs Team at Tommy Nobis Center to drive in referrals for services through community-based outreach. The Community Outreach Specialist is responsible for the planning, marketing, and delivery of program-based activities and events to meet the needs of persons with disabilities and their families. Through outreach activities, the Community Outreach Specialist will identify new partnership opportunities, build relationships with community partners and employers, and identify referrals of those who would benefit from educational, training, and employment services offered through Tommy Nobis Center.

Key Responsibilities:
  1. Responsible for all aspects of monthly and quarterly events from inception to culmination, including timeline, theme identification, purchase orders, marketing, coordination of staff and volunteers, and data tracking.
  2. Coordinate and deliver Tommy Nobis Center ConNect Events, serving students and families through fun, social, and educational activities.
  3. Coordinate larger quarterly community events serving persons with disabilities and their families to provide education, resource connection, and opportunities to serve.
  4. Deliver Early Youth Employment Services School-Break and Summer Programming, working in coordination with the Manager of Educational Services and Program Coordinator.
  5. Extensive understanding and awareness of program and service offerings of Tommy Nobis Center to best educate the community, partners, potential internship and employment sites, and drive persons needing services directly to Tommy Nobis Center.
  6. Volunteer management for events and activities within the Programs Department.
  7. Excellent presentation skills assisting and/or leading participant orientations, site tours, town hall events, and promoting program information to community organizations and events.
  8. Steward excellent customer service and positive, productive relationships with community partners.
  9. Identify and prospect for community businesses with potential in developing a business partnership arrangement for client training & placement services.
  10. Ensure proper and timely documentation of data and metrics related to engagements, attendance, and direct referrals of individuals requesting services.
  11. Be a cultural ambassador for the organization, fostering an environment of trust, alignment, transparency, and accountability.

Requirements:
  • Mission-driven, guided by core values and a pleasure to work with.
  • Flexible schedule to work evenings and weekends.
  • Ability to manage multiple projects or priorities.
  • Understanding of business analytics and metrics for goal attainment.
  • Ability to support individuals with disabilities or other barriers to employment in a work environment.
  • Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Strong customer skills.
  • A Georgia driver's license required with a clean driving record (MVR).
  • Must pass a drug screen and background check.
  • Eligibility to work in the United States.

Education:
  • Bachelor's degree required in social services, communications, business administration, or other closely related field.
  • 2-3 years of experience in marketing, sales, event planning, and/or other closely related transferrable skills and experience.

Experience:
  • 6 months of experience providing behavioral health-related services to individuals with Intellectual and Developmental Disabilities.
  • Experience in business management, event planning, marketing, or sales desired.
  • Experience building and maintaining relationships.
  • Experience driving organizational performance and goal achievement.

Core Competencies:
  • Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices.
  • Ethics & Integrity: Earns others' trust and respect through consistent honesty and professionalism in all interactions.
  • Results Focus & Initiative: Focuses on results and desired outcomes and how best to achieve them.
  • Decision Making & Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
  • Leadership: Promotes organizational mission and goals and shows the way to achieve them.
  • Fiscal Accountability: Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.
  • Adaptability & Flexibility: Adapts to changing business needs, conditions, and work responsibilities.

Special Skills/Abilities:
  • Interpersonal: Ability to work well with persons with disabilities.
  • Written Communications: Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals.
  • Analytical: Ability to use spreadsheets to maintain material records and accurately report employee time on job.
  • Oral Communications: Ability to communicate with persons with disabilities, including individuals who are unable to understand written communication.
  • Leadership: Should be able to motivate employees, promote productivity, ensure safety, and provide a good example of work habits.
  • Organizational: Ability to stay focused, prioritize work, and complete job requirements in a timely manner.
  • Problem-Solving: Strong problem-solving skills required to develop strategies to overcome obstacles and problems.

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