Night Auditor and Guest Service Specialist

6 days ago


Hamtramck, Michigan, United States Sonesta International Hotels Full time
About the Job

This is an exciting opportunity to join Sonesta International Hotels as a Night Auditor and Guest Service Specialist. In this role, you will be responsible for accurately balancing hotel income and expenses while providing exceptional guest service.

Job Summary:

  • Accurately balance hotel income and expenses.
  • Provide exceptional guest service.
  • Process cash and credit card transactions.
  • Routine booking of guest reservations and cancellations.

Responsibilities:

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients.
  • Balance and audit room tax charges, cashier reports, and guest house accounts for accuracy.
  • Complete and transmit daily management/accounting reports.
  • Act as the security point of contact during various times in the shift.
  • Register guests, issue room keys, and provide information on hotel services.
  • Accurately process all cash and credit card transactions.
  • May routinely book guest reservations and process cancellations.

Requirements:

  • High School diploma or equivalent required.
  • One year of previous hotel experience preferred.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Mathematical skills, including basic math, percentages, and variances preferred.
  • Problem-solving, reasoning, motivating, organizational, and training abilities preferred.

Benefits:

  • Estimated Salary: $50,000 - $60,000 per year.
  • Medical, Dental, and Vision Insurance.
  • Health Savings Account with Company Match.
  • 401(k) Retirement Plan with Company Match.
  • Paid Vacation and Sick Days.
  • Sonesta Hotel Discounts.
  • Educational Assistance.
  • Paid Parental Leave.
  • Company Paid Life Insurance.
  • Company Paid Short Term and Long Term Disability Insurance.


  • Hamtramck, Michigan, United States Sonesta International Hotels Full time

    Job DescriptionThe Night Auditor and Guest Liaison is responsible for ensuring the accuracy of financial data, providing exceptional guest service, and communicating effectively with team members. This role requires strong analytical and problem-solving skills, as well as the ability to work independently in a fast-paced environment.Estimated Salary: $55,000...


  • Hamtramck, Michigan, United States Sonesta International Hotels Full time

    Job OverviewSonesta International Hotels is seeking a highly skilled Night Auditor and Guest Service Specialist to join our team. In this role, you will be responsible for accurately balancing hotel income and expenses while delivering exceptional guest service.Key Responsibilities:Balance and audit room revenue, food and beverage revenue, and telephone...


  • Hamtramck, Michigan, United States Sonesta International Hotels Full time

    Job DescriptionThe Night Auditor and Guest Service Specialist plays a crucial role in ensuring the accuracy of hotel income and expenses. This position requires strong analytical skills, attention to detail, and excellent communication abilities.Key Responsibilities:Balance and audit room revenue, food and beverage revenue, and telephone revenue for...

  • Front Desk Manager

    3 days ago


    Hamtramck, Michigan, United States Sonesta International Hotels Full time

    Job SummaryThe Night Auditor and Guest Liaison is responsible for accurately balancing hotel income and expenses. This role also acts as a Guest Service Agent, delivering exceptional results that contribute to the mission and success of the hotel by accomplishing performance objectives covering the front desk.Estimated Salary: $45,000 - $60,000 per year...


  • Hamtramck, Michigan, United States Gordon Food Service Full time

    Job SummaryGordon Food Service is looking for a skilled Customer Service and Inventory Specialist to join our team. In this role, you will be responsible for maintaining a high level of customer satisfaction while also contributing to the success of our retail operations.Your duties will include:Providing exceptional customer service and resolving any issues...


  • Hamtramck, Michigan, United States Which Wich Superior Sandwiches Full time

    ResponsibilitiesThe Guest Experience Representative will be responsible for: Taking guest orders and ensuring accurate execution. Providing personalized recommendations on our menu items, including awesome shakes and cookies. Confirming guest orders to guarantee a complete bag. Ensuring a quick and superior payment experience. Working collaboratively with...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    OverviewThe Detroit Medical Center is seeking a skilled Respiratory Care Specialist to join our team in Hamtramck, Michigan. As a key member of our healthcare team, you will provide high-quality respiratory care services to patients with cardiopulmonary disorders.About the JobThis is a full-time night shift position that requires 40 hours of work per week....


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Diagnostic Imaging Specialist Role at Detroit Medical CenterWe are seeking a skilled Diagnostic Imaging Specialist to join our team at the Detroit Medical Center, working night shifts. This role involves performing diagnostic radiological exams utilizing appropriate imaging equipment.About the JobVerifies patient identity and reviews patient's medical record...


  • Hamtramck, Michigan, United States Motor City Casino Full time

    About MotorCity Casino-HotelWe're committed to providing exceptional service to our guests. As a Table Support Specialist, you'll play a key role in creating a memorable dining experience.Your responsibilities will include:Providing enthusiastic and courteous service to our guests.Clearing tables efficiently, taking silverware, dishes, and glassware to their...


  • Hamtramck, Michigan, United States Omnia US Full time

    Customer Service Job in DetroitWe are seeking a Customer Service Specialist to join our team at Omnia US in Detroit, MI. As a Customer Service Specialist, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries with professionalism and efficiency.Key Responsibilities:


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    At the Detroit Medical Center, we are committed to providing exceptional patient care and excellent services. As a Diagnostic Imaging Specialist on our night shift team, you will play a crucial role in delivering high-quality diagnostic imaging exams to patients.About the Role:We are seeking a highly skilled Radiology Technologist to join our team of...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Detroit Medical Center OpportunityAs a Critical Care Nurse Specialist at the Detroit Medical Center, you will play a vital role in delivering exceptional patient care. The DMC is seeking a skilled Registered Nurse to join its Progressive Care Unit (PCU) team for a full-time night shift position.About the RoleThe successful candidate will be responsible for...


  • Hamtramck, Michigan, United States Little Caesars Full time

    About the RoleWe are seeking a highly skilled Global Services Operations Specialist to join our team at Little Caesars. As a key member of our Global Services team, you will be responsible for implementing and supervising support systems to ensure consistency across the business.


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    About the RoleAs a Care Coordination Specialist at the Detroit Medical Center, you will play a vital role in ensuring seamless patient care and rehabilitation services. With a strong focus on collaboration and communication, you will work closely with multidisciplinary teams to develop and implement individualized treatment plans that meet the unique needs...


  • Hamtramck, Michigan, United States Hilton Hotels & Resorts Full time

    Company Overview: Hilton Hotels & Resorts strives to deliver exceptional guest service and financial profitability. As a Food and Beverage Cashier, you will be an integral part of this effort.">Job Summary: We are seeking a skilled Point of Sale expert to join our team. This role involves processing food and beverage purchases for hotel guests. Key...


  • Hamtramck, Michigan, United States NIKE Full time

    About the RoleWe're looking for a dedicated and customer-focused Retail Associate to join our Nike team in Detroit, MI. In this role, you'll have the opportunity to develop your skills and knowledge in sales, customer service, and teamwork.Salary: $16.50/hourKey ResponsibilitiesCustomer Engagement: Build relationships with customers and provide personalized...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Job OverviewWe are seeking a skilled Respiratory Care Specialist to join our team at the Detroit Medical Center in Michigan. This is a full-time position working nights, with an estimated salary of $70,000 - $90,000 per year.


  • Hamtramck, Michigan, United States Wingstop Full time

    Company OverviewAt Wingstop, we are passionate about serving delicious food and providing exceptional customer service. As a Guest Service Team Member, you will play a key role in delivering this vision by ensuring every guest has a positive experience.Job DescriptionThis role involves interacting with guests, taking orders, answering phone calls, and...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    About the RoleWe are seeking a skilled Diagnostic Imaging Specialist to join our team in Detroit, Michigan.Job SummaryAs a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic ultrasound exams utilizing appropriate imaging equipment.You will verify patient identity and review medical records for appropriateness of exam or...


  • Hamtramck, Michigan, United States Detroit Medical Center Full time

    Compelling Career Opportunity at the Detroit Medical CenterWe are seeking a skilled Registered Nurse to join our esteemed team at the Detroit Medical Center (DMC), where you will be an integral part of delivering exceptional patient care and contributing to the success of our institution. As a Critical Care Nurse Specialist, you will have the opportunity to...